Package Tracking
Once your order is shipped, you will receive an email notification with a tracking number. You can also view tracking information if you have a Raespira B2B account. If your order has not arrived within the estimated delivery schedule, please contact our customer care on info@raespira.com.
Duties & Taxes
For out of European Union orders, shipping fees are exclusive of duties and taxes. These charges are levied by the country you are shipping to, and payment is necessary to release your order from customs on arrival. If the customs charges are not paid COD (cash on delivery), the order will be returned back to Raespira.
Missing or Damaged Product
Did your package get damaged while its transportation? Please contact our customer care at info@raespira.com for assistance with missing or damaged items.
Return Policy
Our commitment is to provide the highest quality 100% natural products in the world. And we think you’ll love our products as much as we love making them. However, if you’re not 100% happy with your choice, let us know. All products can be returned or exchanged within 14 days of purchase. Discounted items are eligible for an exchange and we can offer you money return only. Money return always equals your purchase price, regardless of the future product price difference. Simply contact our customer care at info@raespira.com
Company details:
Raespira International s.r.o.
Jaurisova 515/4
14 000 Praha 4, Michle
IČO: 090033947
DIČ: CZ09033947
